Last updated: 28 September 2026
About Stephtrinity Cosmetics
These terms cover consumer purchases from stephtrinitycosmetics.com. The seller is Sejods Limited, a limited company trading as Stephtrinity Cosmetics. Business and returns address: Westgate House, Westgate, Harlow, CM20 1YS, United Kingdom. Email: info@stephtrinitycosmetics.com.
Products and ordering
Read the product description, size, ingredients, instructions and warnings before ordering. Screen settings and photography may affect how shades appear; your rights where goods are not as described remain unchanged. Follow the product label and stop use if irritation occurs.
Check your basket, delivery details and selected product options before paying. An automatic acknowledgement confirms receipt of your order; acceptance takes place when we confirm dispatch. If an item is unavailable or we identify a pricing error before acceptance, we will contact you to resolve it or refund any payment for the affected item. We will not substitute goods or increase the agreed price without your agreement.
Prices, payment and delivery
Prices are in pounds sterling. Applicable taxes and delivery charges must be shown before you place your order. The payment options available to you are displayed at checkout. Separate payment-provider terms may apply to a method you choose.
Available destinations, delivery charges and any stated estimates are shown during ordering. Unless a different time is agreed, we will deliver within 30 days. Contact us if an order is delayed or missing. Responsibility for goods remains with us until you or someone you nominate takes physical possession, except where the law provides otherwise for a carrier you independently arrange.
Cancellations, returns and faults
Our Refund and Returns Policy explains cancellation deadlines, the limited hygiene-seal exception, refund arrangements and return costs. Nothing in these terms reduces your statutory rights, including where goods are faulty, unsuitable for their stated purpose or not as described. Discounted goods retain their statutory protection.
Privacy and website use
Our Privacy Policy explains the information used when you shop or contact us. Keep your account password secure and contact us if you suspect unauthorised access. Do not misuse the website, introduce malicious software or copy protected brand material without permission or another lawful basis.
Responsibility and complaints
We remain responsible for foreseeable loss caused by our breach of these terms or failure to exercise reasonable care. Nothing excludes liability that cannot lawfully be excluded, including fraud or death or personal injury caused by negligence.
For questions or complaints, use our contact page or the email above, giving your order number and the issue. We will work with you to resolve it.
Applicable law and changes
These terms are governed by English law, without taking away mandatory consumer protections or rights to bring proceedings in the courts available to you where you live. The terms supplied when you order apply to that purchase; later updates apply to future orders.